Terms & Conditions

  1. Introduction

Welcome to robsfasteners.co.uk. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our site or placing an order, you agree to be bound by these terms.

  1. Definitions
  • Seller: Rob's Fasteners
  • Customer: Any individual or entity purchasing goods from the Seller
  • Goods: All products available for sale on robsfasteners.co.uk
  1. General Conditions
  • The Seller reserves the right to modify these Terms & Conditions at any time.
  • The latest version of the Terms & Conditions will always be available on our website.
  • By using our website and purchasing goods, the Customer agrees to comply with these terms.
  1. Order Process
  • All orders are subject to acceptance and availability.
  • The Customer will receive an order confirmation via email after placing an order.
  • The Seller reserves the right to cancel any order at its discretion, and a full refund will be provided in such cases.
  1. Pricing and Payment
  • All prices are listed in GBP (£) and include VAT unless stated otherwise.
  • The Seller reserves the right to change prices without prior notice.
  • Payment must be made at the time of order using the available payment methods.
  1. Delivery
  • The Seller aims to dispatch orders within 1-3 business days.
  • Delivery times may vary depending on the destination and shipping method selected.
  • The Seller is not responsible for delays caused by external factors (e.g., courier delays, customs clearance).
  1. Returns and Refunds
  • Customers have the right to return goods within 14 days of receipt for a full refund or exchange.
  • Returned goods must be in their original, unused condition with all packaging intact.
  • The Customer is responsible for return shipping costs unless the return is due to a defect or error on the part of the Seller.
  1. Warranty and Liability
  • The Seller’s liability is limited to the cost of the goods purchased.
  • The Seller is not liable for any indirect or consequential losses or damages.
  1. Privacy Policy
  • The Seller is committed to protecting the Customer’s privacy.
  1. Governing Law
  • These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  1. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Email:

info@robsfasteners.co.uk

Address:

Unit E5

Langland Park West

Langland Way

Newport

NP19 4ED